Sara's journey as a digital transformation leader began in the early 2000s while working for large, research-focused international health organizations at the height of the HIV pandemic. Over the next 15 years, her work increasingly focused on designing technology systems and strategies for improved data capture and use and improving knowledge flows across teams, organizations, and time zones.
She co-founded Ideal State in 2016 and has been a featured speaker at industry conferences including KMWorld, APQC, NTEN, and Digital Workplace Experience on the topics of digital transformation and knowledge management and holds a master of public health (MPH) degree from the University of Washington.
As lead strategist for many of Ideal State's client projects, Sara blends the practices of knowledge management, human-centered design, and change management to help her clients tame their IT landscape while maximizing ROI and user satisfaction.